Lead Advanced Shipping Manager (ASM), a profitable e-commerce shipping software brand within saas.group, taking over the founder's product role and owning commercial strategy, product roadmap and a small team ahead of a structured handover by year-end.
Use AI as a force multiplier across support, product specs, documentation, competitive research and data analysis.
Own revenue growth through expansion, pricing, win-back, and new customer acquisition.
Own the product roadmap and prioritization, giving direction to a senior full-stack developer.
Conduct merchant demos and support escalations, converting conversations into roadmap insights.
Scope and price custom shipping logic work for merchants.
Improve operating infrastructure including documentation, help content, CRM and processes.
Requirements
A track record of personally generating revenue in small B2B SaaS, with specific examples and numbers.
Experience in growth, product, or founder roles in B2B SaaS or e-commerce, preferably early-stage.
Customer-facing by instinct and by preference, comfortable calling enterprise merchants.
Technical fluency to work with developers, read API documentation, scope features and understand shipping integration logic.
Commercial literacy on pricing, pricing experiments and revenue metrics.
Self-directed, with the ability to build processes and funnels.
