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Software Engineer - L3 Support

Canonical via Canonical
Salary
Not Disclosed
Location
Remote (Worldwide)
Type
Full Time
Deadline
30 Oct 2026
7 days left
Job Description
  • Work on Linux-based infrastructure and applications across the full stack, from bare metal to open source applications, resolving complex customer issues.
  • Resolve complex customer problems involving Ubuntu, the kernel, Ceph, OpenStack, Kubernetes and other open source software
  • Work closely with Canonical's Field, Support and product engineering teams
  • Participate in upstream open source communities
  • Develop bug fixes, backport patches and work with upstream projects to get them included
  • Review code written by other engineers
  • Use good judgment in choosing technical methods and techniques
  • Prioritise work and manage your time against those priorities
  • Take part in team discussions to improve processes, tools and documentation
  • Communicate clearly, technically and concisely
  • Work from home and travel internationally for team meetings, events and conferences, up to 10% of work time
Requirements
  • Exceptional academic track record
  • Background in computer science, STEM or a similar field
  • Experience with Linux and open source software
  • Experience with at least one of Python, Go, C or C++ on Linux
  • Drive to learn unfamiliar technology and dig into difficult issues
  • Willingness to travel up to 4 times a year for internal events
  • Nice to have: love of technology and of working with talented people
  • Nice to have: curiosity, flexibility, articulacy and accountability
  • Nice to have: strong soft skills, including being enterprising, thoughtful and self-motivated
  • Nice to have: interest in, or willingness to learn, Ubuntu Linux (kernel or userspace), Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, PostgreSQL, MongoDB, Debian packaging or distributed systems
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Posted10 Oct 2026
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