Logo
Jobs › IT Support & Helpdesk › Software Support Engineer

Software Support Engineer

Canonical via Canonical
Salary
Not Disclosed
Location
Remote (Worldwide)
Type
Full Time
Deadline
30 Oct 2026
7 days left
Job Description
  • Solve real-world problems at scale with your cloud expertise and contribute solutions upstream, covering the Linux-based infrastructure stack from bare metal through virtualization, containers, storage, networking, OpenStack and Kubernetes.
  • Resolve complex customer problems involving Ubuntu, the Linux kernel, Ceph, OpenStack, Kubernetes and other open source software
  • Work closely with Canonical's Field, Support and product engineering teams
  • Take part in upstream communities
  • Develop bug fixes, backport patches and work with upstream projects to get them merged
  • Review code written by other engineers
  • Apply sound technical judgment, prioritize work and manage time effectively
  • Contribute to team discussions on improving processes, tools and documentation
  • Communicate clearly and concisely
  • Travel internationally for team meetings, events and conferences, up to 10% of work time
Requirements
  • A strong academic record
  • A background in computer science, STEM or a similar field
  • Experience with Linux and open source software
  • Experience with at least one of Python, Go, C or C++ on Linux
  • A drive to learn unfamiliar technology and dig into difficult problems
  • Willingness to travel up to four times a year for internal events
  • Nice to have: a love of technology and of working with capable people
  • Nice to have: curiosity, flexibility, articulate communication and accountability
  • Nice to have: soft skills, and a self-motivated, enterprising, thoughtful approach
  • Nice to have: interest in or willingness to learn Ubuntu kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, PostgreSQL, MongoDB, Debian packaging or distributed systems
Done for you
We'll apply to this for you

Denidel's HR team submits and tracks the application on your behalf.

Log in to apply Create free account

Opens the employer's own site, where you complete your application

Posted10 Oct 2026
Views0
Apply now