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Junior Customer Success Manager

Sumsub via Sumsub
Salary
Not Disclosed
Location
Remote (US)
Type
Full Time
Deadline
31 Oct 2026
7 days left
Job Description
  • Now we are looking for a Junior Customer Success Manager who will build, keep and improve strong connections with our customers.
  • Managing clients on all levels: technical, business, and product and help them succeed in their goals.
  • Managing and growing relationship with Key Client (stakeholders).
  • Identifying opportunities and potential challenges.
  • Providing clients with training and webinars.
  • Introducing clients to the new features and handling new feature releases.
  • Providing client feedback internally.
  • Collaborating with Sales, Solution Architects, Partners, Product Management, Legal and Marketing teams as the client's representative.
Requirements
  • Prior experience as a Customer Success Manager, Account manager, Business Development Manager, Project Manager in crypto, fintech, payments spheres.
  • Basic understanding of KYC will be a big plus.
  • Proficiency in Google Sheets / MS Excel.
  • Strong analytical skills and proactive approach.
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Posted14 Oct 2026
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