Wrike is looking for an energetic, passionate, tech-savvy, and customer-oriented Account Development Manager (hybrid, 2-3 days on-site in Nicosia).
Understand customer use cases and work processes to provide the best guidance on how to optimize Wrike usage
Proactively reach out to customers to help them use Wrike in the most efficient way and share best practices via email and phone (calls take about 80% of work time)
Maximize customer lifetime by helping them unlock the most product value
Drive the adoption across the customers' teams
Drive Net Retention via upsell and cross sell

1+ years of work experience in a customer facing role (Customer Success, Account Management, Customer Support, etc)
Fluent English
Strong verbal and written communication skills: able to present complex ideas in an accessible and engaging way
Keen business sense to discover and understand customer business objectives and pain points
Passionate about teaching/instilling knowledge in others
Willing to dive into technical details of a product to understand it thoroughly
Ready to cover the sales side of the customer interaction (delivering sales demos, negotiating price, managing the pipeline, processing and closing deals)
Prepared to work evening shift (16:30 - 01:00)
Great people skills: genuine, warm, positive, engaging, empathetic, tactful, composed in difficult situations and patient
Excellent organization, note-taking, and time management skills

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Posted	17 Oct 2026
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Account Development Manager 1 - Evening shift (16:30 - 01:00) CEST