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Customer Service AM

Oasis Outsourcing via Fuzu
Salary
Not Disclosed
Location
Nairobi, Kenya
Type
Full Time
Deadline
04 Nov 2026
12 days left
Job Description
  • Manage and coordinate multiple client payroll processes.
  • Ensure all payroll transactions are processed accurately, timely, and in compliance with applicable regulations.
  • Properly administer payroll-related taxes.
  • Process wage garnishments, child support orders, and tax levies.
  • Prepare quarterly and annual reports accurately and within established deadlines.
  • Generate ad hoc reports for clients.
  • Provide support across various payroll environments, including timekeeping, payroll processing, and reporting.
  • Resolve payroll-related inquiries and system-related issues.
  • Manage client projects and coordinate the full payroll cycle.
  • Handle client calls and inquiries, delivering exceptional service through follow-up, accountability, and a proactive approach.
Requirements
  • High School Diploma or equivalent.
  • More than 1 year of customer service experience.
  • English proficiency at a C1 level.
  • Excellent verbal communication and phone handling skills.
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Posted09 Oct 2026
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